Responsible Gaming
at 6sx6 — Play Smart,
Stay in Control

6sx6 was built with the Bangladeshi player in mind — from Dhaka to Chittagong, Sylhet to Cox's Bazar. We provide a platform for entertainment and excitement, but we recognise that gambling carries risks if not approached with awareness and discipline. Our responsible gaming programme is not a legal formality; it is a genuine commitment embedded in the way we design and operate the 6sx6 platform.

We maintain a dedicated responsible gaming team that monitors player activity for patterns associated with problem gambling. Where our systems detect concerning behaviour — such as unusually rapid increases in deposit volume, extended session lengths without breaks, or repeated failed attempts to self-exclude — our team will proactively reach out to the player with information and support options.

Gambling at 6sx6 should be experienced as a leisure activity with a set entertainment budget, similar to attending a sporting event or a cinema. The golden rule is simple: only ever gamble with money you can afford to lose, and never chase losses by placing larger bets to recover previous ones. If you find yourself doing either of these things regularly, please read the sections below and contact our support team.

6sx6 is strictly an 18+ platform. Registering, depositing, or playing on 6sx6 is prohibited for anyone under the age of 18. This is a firm, non-negotiable rule with no exceptions.

During the registration process, all players are required to declare that they are 18 years of age or older. Following registration, our compliance team may request identity documents — including a National Identity Card (NID), passport, or birth certificate — to verify this declaration as part of our Know Your Customer (KYC) process. Accounts that cannot be verified as belonging to an adult aged 18 or above will be suspended and any balances returned to the payment source.

Protecting Young People

If you share a device with family members, including children or teenagers, we strongly recommend the following precautions to prevent underage access to the 6sx6 platform:

• Always log out of your 6sx6 account after each session and never save your login credentials on shared devices.
• Use device-level parental control software to restrict access to gambling websites for younger users.
• Keep your 6sx6 username and password strictly confidential — do not share them with anyone, including family members.
• If you suspect that a minor has accessed your account, contact our support team at [email protected] immediately so we can investigate and secure the account.

Deposit limits are one of the most effective tools for keeping your gambling spending under control. 6sx6 allows every player to set a maximum deposit cap across three timeframes: daily, weekly, and monthly. These limits apply to the total amount you can deposit into your 6sx6 account — in BDT — within the chosen period, regardless of the payment method used (bKash, Nagad, Rocket, Upay, or card).

How to Set a Deposit Limit

If you prefer, you can also contact our support team at [email protected] to have a deposit limit applied on your behalf. Our team can action this request 24/7 and the limit will take effect within minutes of confirmation.

Losing track of time while playing is one of the most common ways that gambling sessions extend beyond a player's original intention. 6sx6's session time controls address this directly by letting you pre-set a maximum session length before you start playing.

Once your session timer is set, a non-intrusive on-screen indicator tracks your remaining time throughout your session. When your limit is reached, a clear notification appears giving you the choice to end the session immediately or to continue for a brief review period of no more than 5 minutes before the session closes automatically.

Reality Check Notifications

In addition to hard session limits, 6sx6 offers optional reality check notifications — periodic pop-up reminders that display how long you have been playing and how much you have wagered and won or lost during the current session. These reminders can be set at intervals of 30 minutes, 1 hour, or 2 hours. They are designed to prompt a moment of reflection without interrupting your play unless you choose to stop.

Self-exclusion is the most powerful tool available to players who feel that gambling is having a negative impact on their life. When you self-exclude from 6sx6, your account is suspended for a minimum period of 6 months, with longer options of 1 year, 3 years, 5 years, or permanent exclusion also available. During self-exclusion, you will not be able to log in, place bets, or make deposits. Any verified balance in your account at the time of self-exclusion will remain accessible for withdrawal.

What Happens During Self-Exclusion

• All gambling access is immediately suspended — you cannot log in or play.
• All marketing and promotional communications from 6sx6 are stopped immediately and will not resume after your exclusion period ends unless you explicitly opt back in.
• Any pending bonus offers or free bets are cancelled without replacement.
• Your account balance remains safe and available for withdrawal via the payment method you used to deposit.
• After the chosen exclusion period has fully elapsed, you must actively contact support to request reactivation — your account will not reopen automatically.

How to Request Self-Exclusion

To activate self-exclusion on your 6sx6 account, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Please state your registered username and email address, and your preferred exclusion period. Our team will action the request within 1 hour of receipt, 24 hours a day, 7 days a week. You may also initiate self-exclusion directly through the Responsible Gaming section of your account settings.

Problem gambling can develop gradually and is not always easy to recognise in oneself. The following warning signs are commonly associated with gambling behaviour that has moved beyond healthy entertainment and into potentially harmful territory. If any of these apply to you, please take the self-assessment below and consider contacting our support team or a professional organisation for guidance.

Recognising these signs in yourself takes honesty and courage. If you identify with two or more of the above, we encourage you not to wait — reach out to our support team or to one of the professional resources listed in the Get Help section below. Early intervention makes a significant difference.

The following questions are adapted from standard problem gambling screening tools. Answer honestly — your responses are for your own reflection only and are not submitted anywhere. If you answer "yes" to three or more of these questions, we strongly encourage you to use our self-exclusion or time-out features and to seek professional support.

If you believe that gambling is negatively affecting your life, your finances, or your relationships, please reach out for help. You do not need to be at a crisis point to deserve support — talking to someone early is always the right move. The following resources and contacts are available to players in Bangladesh.

Contact 6sx6 Support Directly

Our responsible gaming support team is available 24 hours a day, 7 days a week via email at [email protected]. Send your message with the subject line "Responsible Gaming Help" and one of our trained support agents will respond within 1 hour. We can immediately apply deposit limits, activate a time-out, or process a self-exclusion on your behalf — no forms, no wait times beyond our 1-hour commitment.

Professional Support Organisations

For professional counselling and addiction support, we encourage players in Bangladesh to seek assistance through qualified mental health practitioners or social welfare organisations in their local area, including services available through public hospitals in Dhaka, Chittagong, Sylhet, and other major cities. Honest conversations with a trusted doctor, counsellor, or religious leader can also be an important first step.

Supporting a Loved One

If you are concerned that a family member or friend has a gambling problem, approaching the subject with empathy rather than blame is important. Avoid ultimatums in the first instance — instead, offer to help them access the support resources listed above, and encourage them to speak with a professional. If you know that someone is using your payment details (such as your bKash or Nagad account) to fund gambling without your knowledge, contact 6sx6 immediately so we can investigate and take action to protect all parties involved.